Refund Policy
Last updated: January 1, 2026
This Refund Policy explains how refunds are handled for services and digital work provided by Insure Promotions. By purchasing or requesting services from us, you agree to this policy.
Service-Based Work
Insure Promotions provides service-based and/or custom digital work (such as publishing support, content services, formatting, editing, design, and related deliverables). Because services often require time, labor, and project-based execution, refunds may be limited once work has started.
Eligibility for Refunds
- Before work begins: If you cancel before we start work, you may be eligible for a full refund.
- After work begins: If work has started, refunds (if any) may be partial and based on the work completed.
- After delivery: Once final deliverables are provided, refunds are generally not available.
Non-Refundable Items
- Completed services or delivered final files.
- Custom work where substantial time has been invested (editing, formatting, design, publishing setup, etc.).
- Third-party costs (platform fees, registrations, paid tools, paid distribution services) if already incurred on your behalf.
Revisions Instead of Refunds
If you are not satisfied, we encourage you to request revisions. In many cases, issues can be resolved through reasonable revision rounds based on the original scope of the project.
How to Request a Refund
To request a refund or cancellation, contact us with your order details and reason for the request. We may ask for supporting information to review your case.
Processing Time
If approved, refunds are processed back to the original payment method. Processing time may vary depending on the payment provider and banking system.
Contact Us
For refund requests or questions, contact us at:
Email: info@insurepromotion.com
Phone: +1 (515) 506-7401